AI-Powered Business Operations
Learners who complete this specialization will have developed applied skills in designing and implementing AI-powered business solutions. They will be proficient in using Generative AI to enhance business process modeling, product innovation, data-driven sales storytelling, and sustainability strategy. This certificate signals readiness to lead operational transformation and strategic decision-making in AI-enabled organizations.
Intermediate
Business
16 hours
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Overview
The AI-Powered Business Operations Specialization is a hands-on, application-focused program that empowers learners to transform business workflows using Generative AI. Designed for professionals across operations, product, sales, and sustainability functions, this four-course sequence introduces actionable frameworks, AI tools, and real-world projects to enhance performance and impact. You’ll start with a foundational course on AI-powered Business Process Modeling, mastering how to design, automate, and optimize workflows. Then, explore how tools like ChatGPT and Microsoft Copilot can revolutionize product management by improving strategy artifacts, competitor research, and sprint planning. Dive deep into sales optimization by turning data into persuasive stories that win decisions in both B2B and B2C environments. Finally, learn how AI can be responsibly used for environmental and social impact—from ESG reporting and supply chain decarbonization to inclusive design and ethical AI deployment. Whether you're looking to upskill for digital transformation or lead enterprise AI adoption, this program provides the strategic knowledge and applied capabilities to drive AI-powered innovation with measurable results.
Skills you'll gain
AI-PoweredBusiness operations
What you'll learn
- Model and automate business workflows with AI.
- Generate product strategies using GenAI tools.
- Turn sales data into compelling visual stories.
- Plan sustainable, ethical AI business solutions.
Who Should Attend
The AI-Powered Business Operations Specialization is a hands-on program for professionals in operations, product, sales, and sustainability. It covers AI-driven business process modeling, product management optimization, sales data storytelling, and responsible AI for social impact. Through real-world projects and AI tools like ChatGPT and Microsoft Copilot, learners will master workflow automation, improve decision-making, and drive AI innovation for measurable results.
Program
Explore the comprehensive, hands-on program designed to build your expertise in everything from business functions.
*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
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