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Product ID: OC-2024-C1Q3P
Building Trust: Ethics for AI-powered Chatbots
This course will take the learner through the evolution of chatbots, so they are equipped with an appropriate sense of incremental improvements.
In partnership with
Overview
Many organizations with websites are using chatbots to engage with customers. While this strategy has proved profitable and efficient, there are ethical issues that can arise if users are unaware that their interaction is with an AI bot, and not a human. This course will take the learner through the evolution of chatbots, so they are equipped with an appropriate sense of incremental improvements. Next, the course will guide the learners to recognize the ethical implications of chatbot usage from the perspectives of bias, fairness, data privacy and consent. Through a blend of theory, real-world examples, and opportunities for thought and reflection, learners will examine the AI-powered world in which we live and prepare for current and future ethical challenges they present.
Skills you'll gain
AIAI assistantAI in MarketingAI RecommendationsAI-Powered Decision MakingArtificial Intelligence
What you'll learn
- Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.
- Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.
- Assess the current state of data privacy, consent, and transparency in modern business AI implementations.
- Illustrate the significance of bias and fairness in AI-powered chatbots.
- Evaluate the transparency and accountability of AI-powered technology when they encounter it.
Who Should Attend
Prerequisites
This program is designed for anyone who is interested in AI-powered chatbots and their ability to appraise their interactions with this technology.
Learners should ideally possess the following prerequisite skills: basic technological proficiency; critical thinking; open-mindedness; and an active learning mindset.
Chapters
Explore a structured set of chapters designed to build your skills step by step, with practical examples and hands-on applications.
Meet your instructors
Kelley OConnell
View my channelFrequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
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Product ID: OC-2024-C1Q3P
NEW
5 hours of video content
Downloadable resources
Certificate of completion
Desktop and Mobile access
Kelley OConnell