Starweaver Instructor Partner Network

Arno Esterhuizen

Trainer in ITSM, ServiceNow and related topics

Arno is a highly experienced IT professional whose career spans decades across IT operations, service management, and digital transformation.

Sep 2023

Abu Dhabi, United Arab Emirates

NetworkingForeign Exchange (FX) TradingDatabasesAgile Project Management

Information Technology Project Managers

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Agile Project Management | Continuous Improvement and Feedback | Cross-functional Collaboration | Facilitation and Leadership | Scrum Framework and Practices

Computer Systems Engineers/Architects

Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.

Software and Hardware Development | Systems Architecture and Design | Systems Integration | Systems Performance Optimization |

Information Technology Project Managers

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Agile Project Management | Continuous Improvement and Feedback | Cross-functional Collaboration | Facilitation and Leadership | Scrum Framework and Practices

Computer Systems Engineers/Architects

Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.

Software and Hardware Development | Systems Architecture and Design | Systems Integration | Systems Performance Optimization |

Agile Methodologies

Agile Release Planning

Agile Tools

AI Integration

AI Technology

Business Analyst

Technical Documentation and Training

Computer Systems Analysts

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

Data Analysis | System optimization | Technical problem-solving

Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Cloud Computing | Cybersecurity management | IT strategy | Network infrastructure | System integration

Media Technical Directors/Managers

Coordinate activities of technical departments, such as taping, editing, engineering, and maintenance, to produce radio or television programs.