Starweaver Instructor Partner Network
Brett Moffett
Bridging the learning gap between IT and Business
Brett brings over 30 years of experience across both government and private sectors, having worked in a wide variety of IT environments.
Mar 2025
Adelaide, Australia
Asset ManagementAutomationAutomation SoftwareBusiness Analysis Fundamentals
Information Technology Project Managers
Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.
Agile Project Management | Continuous Improvement and Feedback | Cross-functional Collaboration | Facilitation and Leadership | Scrum Framework and Practices
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Communication Skills | Conflict Resolution | Customer Needs Assessment | Problem-Solving | Product/Service Knowledge
Network and Computer Systems Administrators
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Disaster Recovery and Business Continuity | Network Administration | Security and Access Controls | System Configuration and Maintenance | Troubleshooting and Problem Solving
Computer and Information Systems Managers
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Cloud Computing | Cybersecurity management | IT strategy | Network infrastructure | System integration
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Customer Service Skills | End-User Training | Remote Support | Software/Hardware Assistance | Technical Troubleshooting
