John Sumanth Vemuri - CRM & Digital Transformation Expert

About

John Sumanth Vemuri is an experienced Customer Relationship Management expert, Scrum Master, and IT Project Manager with over 10 years of experience. He has a demonstrated history of working in the consumer goods industry, with skills in people management, call center operations, Telecommunications, Customer Service, and Strategy, along with expertise in NPS. He has managed large-scale complex digitization projects worth more than $5 million, improving customer experience. With an MBA in Operations Research from the Indian Institute of Management, Lucknow, John Sumanth is proficient in driving customer success, project management, agile methodologies, and digital transformation initiatives.

" CRM & Digital Transformation Expert "

Courses

Building Your Project Management Foundation

UPCOMING

core

Building Your Project Management Foundation

This course introduces core project management principles—planning, scope, scheduling, and stakeholder alignment—through practical tools and examples to help learners plan and deliver projects confidently.

John Sumanth Vemuri

Jun 2026

Managing Stakeholders and Team Communication

UPCOMING

core

Managing Stakeholders and Team Communication

This course builds skills in stakeholder management, communication, and collaboration using tools like RACI charts and stakeholder maps to align teams and ensure project success.

John Sumanth Vemuri

Jun 2026

Managing Risk, Quality, Cost & Procurement

UPCOMING

core

Managing Risk, Quality, Cost & Procurement

This course integrates risk, quality, cost, and procurement management, equipping learners to anticipate issues, control budgets, ensure quality, and manage vendors for successful project delivery.

John Sumanth Vemuri

Jun 2026

UPCOMING

core

Agile Project Management in Practice

This course introduces Agile principles, Scrum, and Kanban, helping learners deliver customer value through adaptive planning, collaboration, and continuous improvement across projects.

John Sumanth Vemuri

May 2026