Hospitality & Tourism Management Expert
Marta is a seasoned professional with over 25 years of international experience in the fields of Hospitality, Tourism, and Restaurants. Her distinguished career has earned her numerous accolades, including the Hospitality Education Award for Best Teaching Career in Vocational Education and the Best Sales & Marketing Award from Hard Rock International.
Her professional journey began in the United States and evolved through progressive roles such as Sales Coordinator, Director of Sales and Marketing, Director General, and Operations Director. Marta has worked with both multinational and independent brands across Portugal and Spain, gaining a comprehensive understanding of diverse market landscapes.
She holds a Bachelor's degree in Hotel Management from the Porto School of Hospitality and Tourism, a Strategic Hospitality Marketing Certificate from Cornell University, and a postgraduate diploma from the Glion Institute of Higher Education. Building upon this strong academic foundation, Marta has dedicated herself to designing and delivering customized training programs for both academic and corporate audiences, nationally and internationally. Fluent in Portuguese, Spanish, and English, she specializes in online learning formats and is a Certified Trainer.
Her training expertise spans a broad range of subjects, including Hospitality Trends, Strategic and Digital Marketing, Customer Service Excellence, High-Performance Leadership, and Revenue Management. Marta collaborates with prominent institutions such as the Tourism Schools of Portugal, international higher education establishments, and various associations within the Tourism, Hospitality, and Restaurant industries.
In addition to her training activities, Marta is an accomplished author and recognized speaker at both national and international conferences. She also offers consultancy services in recruitment, mentoring, and management, having worked with over 30 global companies, including prestigious brands like Pine Cliffs Resort – The Luxury Collection, Sheraton Cascais, and Pestana Hotels & Resorts.
Her expertise extends to project management, hotel and restaurant pre-opening teams, talent recruitment and selection, and participation in innovation and startup programs, where she frequently serves as a judge.
"Hospitality & Tourism Management Expert"
This course is a comprehensive beginner-level course that offers a thorough exploration of the dynamic and evolving landscape of hospitality management.
Marta SottoMayor
This is a practical course that provides learners with insights into the art and science of designing innovative services in the Hotel industry to meet the evolving needs of customers and drive organizational success.
Marta SottoMayor
This course provides a comprehensive understanding of the strategies and practices that drive client retention and transform customers into loyal advocates.
Marta SottoMayor
This course covers the fundamentals of event management, including planning, coordination, venue selection, marketing, logistics, and design. Emphasizing a hands-on approach, it equips learners to execute successful events.
Marta SottoMayor
In this course, you'll develop the art and science of articulating the unique benefits of your products or services, transforming everyday offerings into must-have solutions.
Marta SottoMayor
This course equips learners to identify the complexities of the business world, focusing on essential skills and knowledge for strategic decision-making and planning.
Marta SottoMayor
In this course, you'll learn the art and science of conducting thorough market research, gathering critical data and drafting acute competitive analysis reports. These skills will enable you to uncover hidden opportunities and craft strategies.
Marta SottoMayor
This course provides a comprehensive overview of sustainable practices in the hotel and tourism industry, focusing on environmental conservation, community engagement and economic sustainability.
Marta SottoMayor
