Product ID: 978-1-59736-021-0ISBN: 978-1-59736-021-0
Active Listening Skills for the Global Workplace
In today’s noisy, fast-paced workplace, genuine attention is rare. This course breaks active listening into simple micro-behaviors to build trust, prevent conflicts, and align hybrid teams—master it in four practical modules.
Overview
You’ve probably left a virtual meeting certain you were crystal‑clear—only to discover later that half the team missed your point, a colleague felt dismissed, and a customer escalated an issue you never saw coming. In an era of nonstop Slack pings, Zoom fatigue, and AI chatbots that “listen” faster than humans, genuine attention has become the rarest commodity in the workplace—and the leaders who master it win trust, prevent conflicts, and keep hybrid teams aligned.
Mastering Intentional Active Listening in the Global Workplace demystifies listening by breaking it into repeatable micro‑behaviors you can practice in minutes a day.
Skills you'll gain
Active listeningEmpathyConflict ResolutionEmotional IntelligenceLeadership Listening
What you'll learn
- Apply core active listening behaviors to build trust in professional conversations.
- Use reflective listening and emotion regulation techniques to deescalate conflict across cultures.
- Adapt listening strategies to virtual, asynchronous, and AI supported workflows for hybrid teams.
- Measure and embed listening practices using dashboards and rituals at team and organizational levels.
Who Should Attend
Prerequisites
This course is ideal for team leaders and frontline managers, HR and PeopleOps professionals, project and program managers working in global or hybrid teams, as well as aspiring leaders who want to strengthen their communication skills.
Basic workplace communication experience and willingness to practice new listening techniques.
Chapters
Explore a structured set of chapters designed to build your skills step by step, with practical examples and hands-on applications.
Meet your instructors
Eric Zackrison
View my channelFrequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
Related Modules
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Product ID: 978-1-59736-021-0ISBN: 978-1-59736-021-0
NEW
8 hours 10 minutes of video content
Downloadable resources
Certificate of completion
Desktop and Mobile access
Eric Zackrison