Leadership Development & Change Management Expert
Eric has had a distinguished 30-year career as a restaurant manager and owner. After attaining an MBA and MA from Missouri State University, he earned a PhD in Organizational Communication from UCSB. His research focuses on the coordination of work, team dynamics, leadership, and relationships in the workplace. Currently, Eric teaches in the Department of Technology Management at UCSB, where he works with both undergraduate and graduate students on subjects such as entrepreneurship, management, leadership, strategy, communication, and persuasion. He also teaches Organizational Behavior and Sustainable Business Practices for the MBA program at California Lutheran University.
In addition to his academic roles, Eric runs his consulting company, Effectiveness Consultants, where he collaborates with a wide range of organizations on leadership development, team building, and strategy. He also supports small businesses through two non-profits, WEV and the EDC-SBDC, helping them tackle challenges like market validation and day-to-day operations management. Furthermore, Eric has amassed over 1 million paid views of online courses across various platforms.
"Leadership Development & Change Management Expert"
Managing Diversity in a Multicultural Workplace – Build an inclusive workplace by understanding diversity, reducing bias, fostering cultural competence, and applying inclusive leadership with real-world cases, videos, and assessments.
Eric Zackrison
Master online collaboration! Enhance communication, build strong virtual teams, and boost productivity with key tools and strategies.
Eric Zackrison
Learn to manage hybrid teams with AI tools to boost productivity, foster collaboration, and drive innovation. This course teaches you how to integrate AI, streamline workflows, and lead with confidence in the future of work.
Eric Zackrison
This course is built for new frontline supervisors stepping into leadership roles for the first time.
Eric Zackrison
This microlearning course helps frontline service workers build confidence, communicate clearly, and deliver great customer experiences in fast-paced environments.
Eric Zackrison
In today’s noisy, fast-paced workplace, genuine attention is rare. This course breaks active listening into simple micro-behaviors to build trust, prevent conflicts, and align hybrid teams—master it in four practical modules.
Eric Zackrison
In this course, you’ll learn to use generative AI tools effectively and responsibly to boost productivity, creativity, and decision-making while ensuring accuracy, ethics, and data privacy.
Eric Zackrison
Learn to design mixed-methods research, integrate data, and deliver actionable solutions. Master qualitative and quantitative approaches to drive innovation and make impactful recommendations in various fields.
Eric Zackrison
